Privacy Policy

Last updated: October 2025

1. Introduction

This Privacy Policy explains how Housebrands Ltd (“we”, “us”, “our”) collects, uses and protects your personal information when you visit housebrands.co.uk (“our site”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our site, you agree to the practices described in this policy.

2. Who We Are

Housebrands Ltd
Registered in England and Wales – Company No. 06190604
Registered Office: Allen House, 1 Westmead Road, Sutton SM1 4LA, United Kingdom
Email: hello@housebrands.co.uk

We are the “data controller” responsible for your personal data.

3. The Information We Collect

We may collect and process the following types of information:

  • Identity and contact data – your name, email address, phone number or other details you choose to provide through forms or email.
  • Technical data – your IP address, browser type, operating system, and other data collected automatically via analytics tools.
  • Usage data – information about how you interact with our website (pages visited, time on site, referring sites).

We do not intentionally collect sensitive personal data (such as health or religious information).

4. How We Use Your Information

We only use your personal data when the law allows us to. Typical purposes include:

  • Responding to enquiries or messages you send us.
  • Improving our website, content and user experience.
  • Monitoring site performance and usage through analytics.
  • Complying with any legal or regulatory requirements.

Our lawful bases for processing are usually legitimate interests (to operate and improve our business and site) or consent (where you have actively submitted your details).

5. How We Share Your Information

We do not sell or rent your personal data.
We may share limited data with trusted service providers who help us operate the website, such as:

  • Our website hosting provider
  • Analytics providers (e.g. Google Analytics)
  • Email and IT service providers

These partners are bound by confidentiality and data-protection agreements and may only use the data for the agreed purpose.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting or reporting requirements.

Information submitted through contact forms is normally reviewed and deleted within 12 months unless a legitimate ongoing business relationship exists.

7. Your Rights

Under UK data-protection law you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain types of processing.
  • Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.

To exercise any of these rights, please contact us at hello@housebrands.co.uk.

8. Cookies and Tracking

Our site uses cookies and similar technologies to improve performance and analyse traffic.
For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure.

However, please note that no website or internet transmission is completely secure, and we cannot guarantee absolute security of your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised “Last updated” date. We encourage you to check back periodically to stay informed.